Setting up Your Profile
If you are a new client needing services:
If you are a new client setting up your profile after talking with a provider:
Portal Log In
Once you select a provider you would like to work with, reach out to them directly and double check that they are the best fit for you. You can collaborate on finding a time on their calendar. Make sure they take your insurance or can work in your budget. The video to the left helps you walk through everything you need to do to be able to come in and have a smooth first session. This information will be emailed to you when working with your provider.
This is an overview of Therapy Notes and the portal you have to access, update, and communicate information with your Counseling Professionals PLLC Provider. If you have any issues, you can contact your provider, Therapy Notes support:
Phone: (215) 658-4550 x2
Help Center: Website
*Special Note: The new system is not exactly like the old system and there are some things that we would like to add, like sections for pronouns and Co Insurance. We will be working with Therapy Notes to add those in the near future.
How to Sign Documents
This is a document signing overview. If you want to watch a video explaining the general purpose of an individual documents, Those videos are in the documents section below. They do not replace reading and signing the documents.
We offer telehealth as an option. It is covered by many insurance plans at this time, but may change over time. Check with your plan's details if it is covered. All CP providers are telehealth trained and our system is HIPAA compliant for Telehealth. Our telehealth platform is Therapy Notes. To the right is a video on how to access Therapy Notes Telehealth.
If you need to share extra documents, they can be shared via our secure HIPAA Compliant SignNow form or they can be faxed to us at 919-573-0438 or emailed directly to the provider you need to share the documents with. They can also be mailed to us or should be able to be uploaded to your Therapy Notes Portal. If you have any issue, email firstname.lastname@example.org for assistance.
A big predictor of your success in counseling is being able to build a healthy relationship with your provider. We want to help you get to know your therapist before you meet them. Please see the list of providers and sort by the providers who are available, that work within your budget or insurance and then get to know them. Feel free to email them and ask for more information as needed. If you need help finding a therapist, you can email our referral coordinator (or fill out the referral form) with your information and they can help you find either internal Counseling Professionals PLLC Resources or help look in the community for resources.
Documents for your Reference
Updated documents for download provided on Therapy Notes Portal . We did create videos for the documents that can be viewed here:
Counseling Professionals Operations Documents
Reference Billing Video for Clients: Counseling Professionals PLLC Billing, Budgeting, and Counseling Balance - YouTube – Sorry the audio is not great on this one
Reference to Work Around if you have any issue SignNow Document Upload
Practice Required Documents
If you need a specific document, they can be found on your portal when you start counseling or by requesting it from our provider.
Please log on to your Therapy Notes Portal to access your signed document
If you need to send us other documents like your license or insurance card, you can do so through our HIPAA Compliant document sharing sign now form here.
If you would like to know what documents you will need to provide for counseling, you will need the following documents to get started:
Client Documents Needed:
Your Contact Information
A Payment Method
Your Insurance Information (If you are filing with insurance)
Documents Needing to be Signed:
Standard Intake Questionnaire (or Child/Adolescent Version if for dependent)
Consent for Therapy
Consent for Distance Therapy
Notice of Privacy Practices
Acknowledgement of Receipt of Notice of Privacy Practices
Consent for Use of Health Information
We have other assessment tools that may be used by Providers.
Letter of Support for Emotional Support Animal:
Evaluations for Emotional Support Animals and provide a letter of support. This does require 3 sessions for an evaluation and is not a promise of any external organization or third party to allow an animal to be present in their owned and operated primacies. This letter is only extra information for any third party's consideration for exception to established policy based on condition, situation, or disability. Christine Wilson can help find a provider at Counseling Professionals PLLC who would be willing to help. Email or click the Picture to fill out our Referral Form
Release of Information request can be made directly with your Provider