Billing Options and Practices
Counseling Professionals PLLC understands that therapy is a financial commitment and should be a collaborative process. Our goal with this document is to empower clients to better understand the billing process and hiccups that may occur along the way to foster our collaboration for your treatment goals.
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Billing Road
Billing takes time and many points to process medical payments and work with insurance, the image to the left is the general overview of what that looks like to successfully process a claim.
Avoid Billing Delays & Issues with Support
Upload insurance information as soon as you have access to Therapy Notes
Opt-In to auto payments via Therapy Notes by adding a card on file
Provide all health insurances (if you have two). It may seem odd, but having more than one health insurance often leads to significant billing delays or denial years later.
Promptly letting the provider know if insurance coverage has changed or expired.
What is not Covered by Insurance
No-Show and late cancelations are not covered by insurance
Consistency helps therapy outcomes
No shows are not always charged, but regular no-shows may result in termination or transfer of care as it undermines treatment outcomes and therapist scheduling and income.
This policy helps honor the provider’s time and allows other clients access to services
Contact outside of sessions
Court testimony or support letters
Certain testing or evaluations